Warehouse

USA:Β California

Scooters cannot be shipped to: Alaska, Hawaii, Puerto Rico and other islands.

Where do we ship from?

We ship our scooters from USA warehouse in California (depending on stock availability). Orders from other regions will be shipped by air directly from the factory.

When canΒ IΒ expectΒ to receive my order?Β How long does it take?

We fulfill the order within 24-48 hours. In most of the cases, the scooter can be sent out the next business day. The standard deliveries in above countries, the estimated shipping time is about 4-7 business days.Β 

Air freight orders take 10-20 days to deliver, and tracking information for some orders may not update until they reach the United States.

My package is delayed, what can I do?

Once the package is delayed, please kindly contactΒ support@nanrobot.comΒ for more detailed information.

Returns policy